Shipping of ALL orders is done using FedEx or UPS and shipping is FREE for orders over $200 and only $12 for orders less than $200. Because of our unique status as a UK based business, no sales tax is applied to your order and if your order is under $800 in value it will arrive completely tax free.
The best packaging
We use the strongest and most well designed packaging to ensure your order arrives in pristine condition. We take great care with our packaging.
Trackable orders
You'll receive a FedEx or UPS tracking number with your order shipment confirmation (via email) which will allow you to track the progress of your order online easily. You can also track your order at any time right here on the site.
Returns
We offer a no quibble 30 day return policy if you order with us and change your mind. Simply return the product to us for a full refund.
In the event of loss or damage or faulty goods
If your goods are faulty, damaged or lost then you’ll receive either a full refund or replacement.
Need any help or extra information?
Be sure to check out our FAQ page for common questions and answers, including extra information about shipping, handling and returns.